Get simple answers to your outsourced IT questions.
An IT managed services provider (IT MSP) is a company that either supports or supplements your in-house IT team. They offer a wider range of expertise than most organizations can maintain on their own. A reliable IT MSP provides proactive and comprehensive support for your technology ecosystem, going beyond issue resolution to prevent problems before they arise.
The specific needs vary depending on the organization, but common IT managed services include IT helpdesk support, cloud solutions, cybersecurity, collaboration tools, and technology strategy. Essentially, anything technology-related that helps keep your organization running smoothly.
With IT managed services, you pay a fixed monthly fee for the technology services provided by your IT MSP. They become your on-call experts, handling your technology needs and strategy without unexpected costs.
One of the significant advantages of partnering with an IT MSP is predictable costs. Unless you require services outside of your contract, the monthly fee remains consistent.
For many organizations, an IT MSP offers extensive expertise and oversight for day-to-day technology and strategy, allowing the in-house IT team to focus on projects aligned with the company's specific objectives. Some companies rely on an IT MSP to provide their entire IT function.
There is no specific stage in a company's growth when an IT MSP couldn't add value. However, a technology partner becomes particularly helpful during periods of change, such as mergers and acquisitions, or when a company is in its early stages. If your in-house team is struggling to meet demands or lacks specific expertise as your organization scales, reaching out to an IT MSP might be beneficial.
Yes, an IT MSP can help mitigate risk by providing ongoing technology services and expertise. With their fixed monthly fee, they offer on-call support for your technology and strategic needs, eliminating surprise costs.
While IT managed services have been around since the beginning of the 21st century, evolving from remote IT helpdesk services, they are not a new concept. As technology has progressed, IT managed services have become more complex.
It is challenging to provide an exact number due to the variety of providers and services available. However, according to a recent estimate from CompTIA, approximately 64% of organizations are utilizing some form of managed services.
At TLConsulting, we prioritize relationships over technology. We understand that successful technology solutions are built on strong human connections. Our dedicated IT team consists not only of technology experts but also individuals with expertise in your specific field. They have walked in your shoes and can navigate the unique challenges of your environment.
We believe in tailored solutions rather than a one-size-fits-all approach. As your partner, we work with you to create customized technology solutions that align perfectly with your needs. We're not just a provider; we're here to be your trusted partner, delivering a technology solution that is exclusively yours and managing it with a dedicated team.
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